If your pipes freeze this year, the city’s water and waste department says it is better able to help you.
Officials told the city’s water and waste committee it learned a lot when thousands of pipes froze in the frigid winter of 2013/2014.
Last winter was the second worst year for frozen pipes, but there were only hundreds of cases instead of thousands.
But water staff said they used what they learned effectively. Most pipes were thawed within a day, so the city did not have to ask residents to run their water to proactively prevent freezing.
As of December 31st, the city has received no reports of frozen pipes this winter.