Canadians generally like Canada Post. Some will wistfully recall the days when they new their letter carrier (they used to be called mailmen) by name. It’s a quaint vestige of a time when people knew their bank tellers and the people who delivered their groceries. The letter carrier has out-lasted most of those others but their day may be coming to an end. It’s not imminent mind you but within then next ten to fifteen years it’s possible that getting your letters, cards, and bills delivered to your door will be gone. Our beloved crown corporation has been able to make some modest profits in recent years thanks to cost reductions and large increases in the price of stamps. But letter volumes decline with each passing year and more people are paying their bills on line. They are also getting more of their bills electronically. This does not bode well for the business model for Canada Post. Don’t have a computer? You are about to be left behind. Truth is, you already have been in many respects. We now live in a digital world and those not a part of it are missing out.
Fortunately there are alternatives. Canada Post does a robust parcel delivery business and this is the future. With e-commerce on the rise parcel delivery can be the business that keeps Canada Post relevant and profitable. The corporation has a great future but that future is not going to look like the so called good old days. There will always be a market for the delivery of cards, letters and business correspondence. But those items will not come to your door by hand. You’ll pick them up at the community mailbox as about two thirds of Canadians already do. Parcels and packages? Now, that’s a future Canada Post and Canadians can buy .