I am an unabashed traditionalist. Guilty as charged. I still believe the man pays and holds the door open for a lady, or his elders.
But I also consider myself contemporary enough to understand that this big old world is an ever changing place. And what I consider to be the norm, or the comfortable way of doing things, does not apply to everyone else.
So while I will continue to cruise up and down the aisles of my favorite grocery store, it will be interesting to see if the new “click and collect” method of shopping catches on.
The program has just been introduced in Winnipeg at a couple of Real Canadian Superstores on Portage in St James and Bison Drive.
The Coles Notes version is you select the items you want to purchase on line, arrange at least 4 hours in advance for pickup between 9 a.m. and 9 p.m., there is also a pick up window option (ala a drive through format), and there will be a “convenience” fee. There will also be a re-stocking fee if you are a no-show.
Time is money. So for anyone living on a minute to minute schedule, this would seem to be an appealing way to save at least an hour or two every week.
But will a store employee care about expiry dates, a bruised apple, or an over ripe tomato?
And how many times will 1% milk wind up being 2%, or that carton of a dozen eggs get squished and become 8 or 9 – leaving you saying that *@#+&%@* store. They screwed up again.
I mean if a fast food restaurant can’t get a single order completely right. The potential is certainly there for a few “oopsies” with a family shopping list.
And then you wind up spending even longer in the customer service line to correct the problem, than if you shopped for yourself in the first place.
Maybe that’s why it took Foodfare Owner Munther Zeid about a nano second to say “never” when I asked him on Wednesday Morning’s edition of 680 CJOB’s Richard Cloutier Reports, if the future of on line grocery shopping was something we should be prepared for.
I hope he’s right.
Because even though the best parking spots are rarely available, the really hot sales items are often out of stock, and the lineups at the checkouts are long- and become even longer when there’s a delay at the till while they do a price check on aisle four- I still prefer “the old way” of grocery shopping.
And at least on this count, I don’t think I’m alone.